OrakleSphere.com offers personalized, digital astrology and numerology services. Since each report is custom-created, our refund policy is designed to be fair yet compliant with global payment gateway standards.

1. General Refund Policy

Due to the personalized and digital nature of our services, all sales are final once a report, consultation, or service has been delivered.

Personalized astrological and numerological reports cannot be reused, resold, or returned, and therefore are non-refundable.

2. When Refunds ARE Allowed (Exceptional Cases)

Refunds may be approved only in these situations:

A. Duplicate Payment

If you were charged more than once for the same order.

B. Payment Completed But Service Not Delivered

If you made a successful payment but:

Did not receive your report/consultation, and The service was not delivered within 72 hours for quick reports, or 7 working days for detailed reports.

C. Technical Payment Failure

If You were charged But the order did not get created Refund will be processed after validating the payment ID.

3. Non-Refundable Cases

Refunds will not be issued for:

• Wrong or incomplete birth details submitted by the user.
• Change of mind after purchase.
• Disagreement with predictions or interpretations.
• Delays caused due to missing information from user.

4. How to Request a Refund

Email: support@oraklesphere.com

Include:

• Full Name
• Email used during purchase
• Order ID
• Payment ID
• Description of the issue
• Proof of duplicate/failed payment (if applicable)
• We aim to respond within 48 hours.

5. Refund Processing Time

Once approved, refunds are processed through the original payment method.

Processing time depends on the payment gateway or bank:

Razorpay / Stripe / PayPal: 5–10 business days

International banks may take longer depending on locality

6. Dispute Resolution

Before initiating chargebacks with your bank/payment gateway, kindly contact us. We will help resolve your concerns quickly and fairly.

7. Contact Information

For all refund and order-related concerns:

📩 Email: support@oraklesphere.com 🌐 Website: https://oraklesphere.com